I got a unique view of the post office the other day. Waiting for my son to apply for a passport, I was sitting in a back room just behind where what must have been all of our city was impatiently waiting in line in a frantic attempt to get last-minute packages sent. Every service window was open! It must have been the busiest day of the postal year.
Behind where I was sitting was another customer service window leading into a small back office. A sweet lady was sitting at her desk, talking with customers on the phone. I couldn’t help but hear her:
“Please don’t yell in my ear, ma’am.”
“We care about every single piece of mail that comes through this facility.”
“We know it’s important that packages get there for Christmas. We’re doing the best we can.”
“Sometimes things go wrong.”
I was amazed at this woman’s patience as she fielded angry call after angry call, always remaining calm. Between calls, she even managed to tease my son about his age, telling the passport representative to double-check to be sure he was really old enough to apply. Her light-hearted attitude encouraged everyone in the room.
Which gave me an idea for a Parachute Prayer: for the next few days, whenever you see a mail or package delivery truck or go to check your mail, please take time to whisper a prayer for the people who are working so hard to get your gifts to your loved ones and to you. By now, you’ve probably shopped for, packaged, and shipped everything. You’re relaxing and waiting for Christmas to come. But the delivery people are working harder than ever to get presents to people on time.
Let’s pray them through!
And while we’re at it, let’s make an earnest attempt to be patient and kind, calm and encouraging. Because they care about every piece of mail. But sometimes things go wrong.
Father, please bless the people who deliver our Christmas cards and packages. Keep them safe as they work quickly, yet strive to be efficient, too. Bless them with a calm presence and a sense of humor in the midst of great chaos. And help us to be kind and thankful—even if things go wrong. In Jesus’ name, we pray. Amen.